Gmp99 is fully committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store, and protect your information as a member of our platform in Malaysia.
We implement multiple layers of security and strict policies to ensure your personal information remains protected at every level.
All data transmitted between your device and gmp99's servers is protected using 256-bit SSL encryption — the same level of encryption used by banking institutions and government agencies worldwide.
Only authorised personnel may access member personal data, and every access is automatically logged for audit and internal monitoring purposes.
Your data is stored in data centres equipped with multi-layered physical and digital security, with automatic backups and disaster recovery procedures that are regularly tested.
Gmp99 has never and will never sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes without your explicit consent.
The gmp99 privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are fully recognised and respected.
All your financial transaction records are kept strictly confidential. Payment and deposit information is processed through channels secured with end-to-end encryption.
Welcome to gmp99's Privacy Policy page. We understand that your privacy is an extremely serious matter, especially when it involves an online platform handling personal and financial information. That is why gmp99 has carefully drafted this policy to clearly and transparently explain how we manage every aspect of our members' personal data.
This Privacy Policy applies to all users who access or use the gmp99 platform, including the website at gmp99.top, mobile app, and all related services we offer. By registering an account or continuing to use our platform, you agree to the terms set out in this document.
This document should be read together with Terms and Conditions and Responsible Gaming Policy us. Together, they form a complete agreement between you and gmp99.
Gmp99 complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We take this responsibility very seriously and continually strive to ensure full compliance with all applicable legal requirements.
Gmp99 collects various types of personal information from members to enable us to provide services that are safe, efficient, and suited to your needs. The following are the categories of data we collect:
During the registration and identity verification (KYC) process, we collect information such as your full name as it appears on official documents, your identity card number (MyKad) or passport number, date of birth, gender, and nationality. This information is required to verify your identity and confirm that you meet the minimum age requirement of 18 years.
We also collect your email address, mobile phone number, and residential address. This information is used for important communications such as account verification, transaction notifications, and customer support.
To process deposits and withdrawals, we collect information related to your bank account or digital wallet, including bank name, account number, and account holder name. Credit or debit card numbers are not stored directly on gmp99 servers — this information is processed through trusted and certified third-party payment providers.
We automatically record technical data such as IP address, device and browser type, operating system, and information about how you interact with our platform. This data helps us detect suspicious activity and improve service quality.
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity | Name, MyKad, Date of Birth | Mandatory (KYC) |
| Contact | Email, Phone, Address | Mandatory |
| Finance | Bank Account, DuitNow, TNG | Mandatory (Transaction) |
| Technical | IP, Browser, Device | Automatic |
| Games | Wagering records, activity logs | Automatic |
Every piece of data we collect has a clear and legitimate purpose. gmp99 does not use your data for any purpose other than those stated below:
You may withdraw your consent to receive marketing communications at any time by contacting our support team. This withdrawal will not affect your eligibility to receive important account-related notifications.
Gmp99 does not sell, rent, or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information with certain parties:
We work with third-party service providers that help us operate the platform, including payment processors (such as FPX, DuitNow, Touch 'n Go, and Boost), cloud service providers, and identity verification companies. All these parties are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.
Gmp99 may be required to disclose your information to the relevant authorities when mandated by Malaysian law, including in cases involving financial crime investigations, money laundering, or valid court orders.
In cases involving fraud, account misuse, or threats to platform security, gmp99 reserves the right to share relevant information with the appropriate authorities for investigation and legal action.
Gmp99 does not share any of your personal data with advertisers, data brokers, or any third parties for targeted advertising purposes. Your data belongs to you — we only use it for purposes you have consented to.
Gmp99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the gmp99 platform.
Protecting the personal and financial data of our members is gmp99's absolute top priority. We implement multiple comprehensive layers of technical and administrative security to prevent any unauthorized access, disclosure, or misuse of data.
Access to member personal data is restricted to staff who genuinely need it to carry out their duties. All relevant personnel undergo regular data security training and are bound by legally enforceable confidentiality agreements.
While gmp99 implements industry-leading security measures, no system is 100% immune to risk. We encourage you to play your part in protecting your account by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request the correction of any inaccurate or incomplete personal data.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another service provider.
In certain situations, you may request that the processing of your data be temporarily restricted while an investigation is carried out.
To exercise any of the above rights, please contact the gmp99 support team via live chat or email at [email protected]. We will endeavour to process your request within 14 business days.
Gmp99 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by Malaysian law.
Generally, active account data is retained for as long as your account remains active. Following account closure, certain data — particularly financial and transaction records — may be retained for a minimum period as required by anti-money laundering laws and applicable financial regulations, typically between 5 and 7 years.
Data that is no longer required will be securely deleted or anonymised in accordance with gmp99's established internal procedures.
If you close your account, we will delete personal data that is no longer required within a reasonable period, except for data that must be retained for legal or audit purposes. You may contact us for further clarification on what data will be retained after account closure.
The gmp99 platform may contain links to third-party websites or services in certain contexts, such as payment providers or game partners. Please note that gmp99's Privacy Policy applies only to our own platform.
Gmp99 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read and understand the privacy policy of every website you visit outside the gmp99 platform.
Gmp99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The latest version of the Privacy Policy will always be available on this page with a clear update date.
For changes deemed material or significant, gmp99 will endeavour to notify members via in-account notifications or through their registered email. However, it remains your responsibility to review this page periodically.
Your continued use of the gmp99 platform after any changes are published will be considered as your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how gmp99 handles your personal data, we are here to help. Our privacy team can be reached via:
We are committed to responding to all privacy enquiries within 3 business days. For more complex cases such as data access or deletion requests, the processing period is up to 14 business days.
Your satisfaction and security are our top priorities. Feel free to reach out to the gmp99 support team if you need any further clarification on how we protect your personal information.
These are the data protection commitments we uphold for every gmp99 member in Malaysia.
You have the full right to access, correct, or request the deletion of your personal data at any time.
We are always transparent and open about the data we collect and how it is used — no hidden agendas.
All privacy-related enquiries are answered within 3–14 business days depending on the complexity of the request.
All our data management practices fully comply with Malaysia's Personal Data Protection Act 2010.
Gmp99 ensures all your personal information is protected with the latest security technology. Register a free account now and enjoy a safe, fair, and enjoyable online gaming experience.